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"very disappointed!"

"mrs hated it to start and said i was wasting money"

"the only issue is it has no knowledge of where it hoovered"

"yes it bumbles around aimlessly as opposed to more expensive ones that 'learn' your floor plan but honestly it does a remarkable job especially at this price point"

"it's got stuck twice once on a load of cables under my office desk so now i know i've tidied them up to avoid this and once in my daughters room where there was some ribbon which got caught around one of the wheels"

"the only problem seem to be docking it finds the docking station usually straight away but just as its about to doc it changes its mind and then spends 15 minutes going all the way around the dock until it finally does it"

"what’s not to like about this great little gadget!"

"it’s my little helper"

"we have wooden floors throughout"

"update after a few weeks of use it stopped working"

"instructions are limited and it took a while to work out how the waste container was removed but otherwise easy to operate"

"it gets up dog hair from carpet and hard floors easily"

"but i'm afriad it always either gets stuck or stops because main brush malfunction"

"it looks to be a common problem only solved by the remote control not the app"

"i will never be without one"

"had my deebot for a month now and it’s great i’ve got wood floors in my flat so does the job perfect only problem is sometimes it gets stuck on the rugs but i just take them up if i’m going out and got it set on schedule mode "

"complete waste of money as you always have to make sure you’ll in and ready with a cloth to wipe the sensor so it does a complete clean which defeats the whole purpose of having a automated cleaner like this"

"poor deebot"

"quite disappointed this is the second deebot i have purchased and had planned to purchase more but not if after sales service is so absent"

"deebot is quite frustrating where there are long hairs"

"but we use it on auto each day when the hoover is out for 90 minutes and often seems to spend over an hour of that time drifting aimlessly around the tiled floor in the kitchen or stuck in a corner or lost if when it does manage to get out into another room"

"it never finds its way without help"

"or money back if their feedback is bad !"

"we have a black lab that sheds a lot and two young kids who make quite a mess"

"we bought "dennis" when he was on offer and to be fair i didn't have the highest of expectations but he's a little drunken marvel we have scheduled him to clean the kitchen every night at midnight he never disturbs us as he's fairly quiet and the entirety of downstairs on tuesday thursday and friday mornings when the house is totally empty"

"generally more reliable but does get excessive headaches 🤔🤔🤔"

"this is my second unit and both have failed within a few months old of the same issue"

"but seriously this robot has saved my married life during lockdown with 2 messy kids at home and 1 very messy husband 😂🤪"

"you will see him go over & over & over some areas whilst totally ignoring others left to it though he seems to cover the whole area you let him loose on"

"on carpet and rags i give 7 8 out of 10 on wooden flore i give 5 out of 10"

"it keeps grumbling that i have 5ghz and says that it doesn't work with 5ghz i know that i could disable 5ghz on the router but i am a bit reluctant to do that since it will probably have some unforeseen consequence"

"it is a replacement for the chore of vacuuming for me and has solved an issue downside of owning hairy dogs"

"it just randomly hoovers everywhere until to tell it to stop but for the price it's a good hoover"

"it isn’t a total replacement for a vacuum cleaner but it definitely makes the regular vacuuming a very quick and infrequent job and makes walking around barefoot far more pleasant and unexpected guests far less stressful not stray cat hair balls rolling around !"

"i couldn't comment on deep cleaning but it appears to perform as well as a dyson upright"

"optimistically we decided to buy a robotic hoover not expecting it to do a great job but at least help with the mundane task of hoovering"

"amazon support tried to help trouble shoot which was great but have struggled to get hold of the manufacturer’s email phone to report the fault"

"my main issue is the interaction between hoover and alexa this could be a hole lot better"

"i have to pick up the front door mat as it gets stuck on that and the sheep skin rug for the dog has caught the usb charger cable which it didnt like"

"i cannot fault this item i was very sceptical and until doing a little homework on them having seen the dyson robot demo in store"

"by march 2019 it does not go back to its charging point it constantly stops after a few minutes stating an “anti drop sensor error” and every time it sees a strip of sunlight shining on the floor it stops and will not pass over it"

"i have tried the alexa skill but unfortunately it doesn’t work too well it understands start cleaning but does not understand the command for returning to base"

"i cant watch it when it's doing its the g the randomness to its journey upsets me"

"unless the furniture in question happens to be a pale colour or white"

"to avoid this i just place a cushion in front of any very tight areas or areas with wires on the floor so that the robot sails around them"

"update 2: after 6 months it’s has broken down twice and spent a total of 2 months with the repairers who don’t seem to be willing or able to fix it and no comms"

"even using it on an almost daily basis it seems to pick up so much dust and dirt my carpets look better than ever!"

"overall we couldnt be without it now and wouldnt hesisate to buy another when it needs replaced"

"stupid logic for where to go!"

"small downside for a great product"

"yes it bumbles around aimlessly as opposed to more expensive ones that 'learn' your floor plan but honestly it does a remarkable job especially at this price point"

"i've set it up so by the time we return home from work with the dog the house is already done"

"does occasionally get stuck but the minor inconvenience of this is far outweighed by the pleasure of coming home to clean floors"

"it won't go to home even when it needs to charge and we can't figure out why it has the room it wants also it says won't go down the stairs it will stop itself and it doesn't stop itself tried to go in the garden down a large step so not happy about that wish it was better for the money i paid to be honest i wouldn't buy it again becouse of the home problem"

"spent hours on a chat window got no where"

"the only issue i’ve had is that my dog winston seems to see his masculine cleaning ability as a threat and likes to follow deebot around barking being obstructive and preventing deebot from his duties"

"the sweepers become tangled rather quickly with any long hair"

"doesn't like one of my chunky rugs but hey a great time saver product that's value for money"

"alexa integration is just "ask deebot start cleaning" and "ask deebot return to dock" i can't even call by the name i defined in the app using google assistant i can call by the name i define"

"we have programmed him to come out twice a day while we are out at work and while we are in bed he wanders around for about an hour and a half before he stumbles back to find his charger like a sleepy drunk who’s not quite sure where he left his house but he always finds it even if he does bump into 3 dozen things on the way and goes round in a few circles"

"clean8ng is good but thing gets stuck under furniture or edges"

"we now have a redundant dyson v8 which we no longer use because of this"

"broke down within 3 days"

"to clear the midnight cleaning just press the alarm button on the remote and hold for 3 seconds"

"sadly i cant give any more information at this point because its being repaired for over a week now"

"i was skeptical enough when buying it as there's more expensive ones on the market"

"he gets set on auto and then after a while goes to edge as i saw that the draft around him would blow the dust off the skirting and then he'd pick it up later"

"paired with alexa for an even lazier approach simple voice comands and he's off"

"i have a white haired terrier and had to hoover every day to keep the fluff down"

"my husband thought it would be another gimmick but even he is surprised that it does what it’s meant to!"

"5 months and then started making humming noises"

"i just love my little deebot"

"again it misses sections mostly in corners"

"bought this whilst 3rd week into recovering from slipping 2 discs!"

"the other robots i own a cheap dirtdevil one and an older ilife seem to achieve almost the same results with much less maintenance required"

"rang for technical support to be told there isn't technical support"

"instructions are limited and it took a while to work out how the waste container was removed but otherwise easy to operate"

"seriously we have auto dishwasher washing machines why would you waste time vacuuming when this is available"

"the vacuum developed an error after a month of using so i sent it to be repaired with the ecovacs repair centre"

"works great on hard floors is good on carpets but did struggle a little bit with sock fluff on carpet which to be honest my conventional hoover would also sometimes struggle with "

"it gets stuck trying to the same three small turns in perculiar spaces which is great for that area to get cleaned but not so much the rest of my flat"

"bought this whilst 3rd week into recovering from slipping 2 discs!"

"i left the timer on by mistake one night and came down the next morning to discover the vacuum cleaner stuck under a low overhang not before it had cleaned the entire large area incredibly well"

"the roller is difficult to remove the hair even with the provided tool a box cutter is provided where a scalpel is needed "

"sadly both of them lost the plot and have been sent back"

"i could not see anything obviously wrong with it except a strange noise however in the last week one of the 2 brushes has stopped spinning altogether"

"yes it bumbles around aimlessly as opposed to more expensive ones that 'learn' your floor plan but honestly it does a remarkable job especially at this price point"

"not so much an issue if it's doing its thing while i'm out but i have to interfere if i'm at home and it's struggling"

"it keeps grumbling that i have 5ghz and says that it doesn't work with 5ghz i know that i could disable 5ghz on the router but i am a bit reluctant to do that since it will probably have some unforeseen consequence"

"after a month or so it started to develop the same intermittent fault"

"she is very effective on the wooden and tiled floors"

"customer service call centre totally useless"

"now bug just cracks on"

"to preserve my sanity skirting boards and furniture i stopped using it"

"4ghz connections neither worked changed network names to smaller no special char names etc went through all the helps and couldn't get it to work i work in it as well so am not clueless on this front also the scheduler would not work he comes on whenever he feels like it when we have it set so now we just run him manually"

"you can hoover and then run deebot and it will still fill it's tank"

"i usually use the remote anyway so it's not too much of an issue"

"it seems to work in a very random way but does seem to cover all rooms and difficult to see if it's missed any areas"

"mine never completes a room as it constantly stops and shuts off with the warning that the drophead sensor needs wiping"

"i cannot fault this item i was very sceptical and until doing a little homework on them having seen the dyson robot demo in store"

"died after 9 months one of the wheels gave out and now it constantly veers to the left"

"has trouble if the pet hair is more ingrained into the carpet misses that sometimes"

"it does a pretty good job of edges too a task i've often found too tedious to do myself"

"i love gadgets like this however i bought this with the anticipation of it being just a gimmick and it not being as useful as your everyday vacuum cleaner"

"programmed to go off at same time every day and it goes round doing a lovely job of cleaning up all those annoying little bits that seem to appear from nowhere"

"i'd rather have an all singing all dancing one for over twice the money but my budget restricted me to this"

"does have issues on the thick shag pile rug sometimes when it mounts it most times it avoids it"

"it's good however i regret buying this product as i thought it would have the map functionality"

"the guy on the phone either is extremely ill trained and is"

"the sweepers become tangled rather quickly with any long hair"

"we mechanically turn off the device every night to avoid being woken up"

"dropped by accident and it’s perfectly fine"

"it sometimes just missed whole areas even after an hour of work and i have a standard 3 bed house"

"but had to return it as it would not return to the charging point faq very poor with regards to some feature issues"

"picked it up and fixed it without charge"

"after 68 days of buying it contacted amazon who flatly refused a refund"

"the scheduling function on the mobile app allows me to set the robot going whilst at work or away from home which is ideal if leading a busy lifestyle"

"the deebot uses infra red to avoid obstacles and this seems to work very well most of the time but it does not seem to like darkened rooms with dark colours as we have one room which is quite dark and the deebot appears to get a bit confused as to where it is whilst in there and even if you put the dock right in front of it it takes time to find it"

"i now set reminders to do that so i dont ruin by vacs efficiency with my "limited human ness""

"i havent paired alexa to it yet"

"in fact i bought him because i’m a boy and it was a cheap robot that i thought i could get past the long haired general under the guise of ‘useful household appliance device aid’ but by golly he is that and more"

"update: no response from ecovacs"

"the remote control is fairly basic and you need to be close to deebot for it to work but you can download an app and that’s pretty cool because then you don’t need to be close to her to start or finish her vacuuming"

"more than one hour in standard mode and battery performance doesn't decrease with time which is a wow effect"

"spent hours on a chat window got no where"

"stops at the stairs so no falling down"

"to which i replied only a month he then hesitated i felt i was being dismissed which only was confirmed when they told me to contact the store i bought it from after saying its not really possible he just told me to write to customer service and they would ''see what they could do"""

"had a bit of trouble getting it to find the charging station but that was because of my dark carpet"

"emails to uk customer dis service are not answered within 2 working days i would have given it no stars if the option was available"

"it gets stuck trying to the same three small turns in perculiar spaces which is great for that area to get cleaned but not so much the rest of my flat"

"even when i selected single room and then shut it in the room required it just gave up"

"we have a beggle that sheds loads of hair everywhere we had already vacuumed with our normal cleaner but when i opened the dust collector we was shocked to see how much dog hair our standard vac had missed"

"i actually bought a second one to leave upstairs so i don’t have to remember to take it up and down 😂"

"great hoover but cant link to wifi"

"my family have dust mite allergies and i got it for this reason"

"the timers were turned off but still every night the silly thing would come out and clean regular as clockwork"

"i haven’t had as many problems as my cousin or friend have had even though our flats are similar lot of hardwood floors and furniture to clean under "

"even gets the crud out of awkward little corners as it tend to blow it out then suck it up"

"dog not too keen but you can't have everything!"

"wouldn’t buy again"

"instruction foreign half stuff missing and can’t call amazon"

"still can’t get this to connect via wifi have repeatedly tried support to no avail"

"it won't go to home even when it needs to charge and we can't figure out why it has the room it wants also it says won't go down the stairs it will stop itself and it doesn't stop itself tried to go in the garden down a large step so not happy about that wish it was better for the money i paid to be honest i wouldn't buy it again becouse of the home problem"

"mrs hated it to start and said i was wasting money"

"we have wooden floors downstairs and carpeted floors upstairs and this machine copes equally well with both"

"we have wooden floors downstairs and carpeted floors upstairs and this machine copes equally well with both"

"the only thing i would change upgrade to now is that it had room mapping as it does just bounce around the room with no clear plan which i think makes it clean longer than required"

"i recently took on a birman cat and the house was constantly ‘fluffed’ especially with dark carpets got this in the hope it would help keep the house looking presentable between full vaca"

"it found its way back to charge without any problem and the cliff feature to stop it falling down stairs worked without fault"

"i have tried the alexa skill but unfortunately it doesn’t work too well it understands start cleaning but does not understand the command for returning to base"

"equally no issues with threshod bars rugs or moving between carpet and hard surfaces"

"it claims to find its own charger but acts more like a child lost in a supermarket"

"the product broke in 2 months"

"the auto function will set it away and at some points the deebot has spent an excessive amount of time hoovering a corner but eventually it comes out and cracks on with the rest of the house"

"would i buy another one hell yes!"

"i wake up most days and their small patches on the carpet of fur or general spots of mess cream carpets it's not a big deal you're not going to notice it but you're aware of it tiny mess"

"my only issue with the robot is that it's quite dumb on 'auto' mode which is its default mode"

"i’ve attached a video of winston big balls"

"but had to return it as it would not return to the charging point faq very poor with regards to some feature issues"

"but that's because i havent needed anything more from it than it already does o it's own"

"sounds just as loud as one of the dyson wireless hoover's so i guess that's a plus"

"so much stuff gets picked up so empty after 1 2 runs and good battery life"

"the only thing that’s no good is you need a big space to house the docking or the robot will struggle to go back"

"just like the original darleks it just can't do stairs!"

"what’s not to like"

"took it upstairs and let it clean and had to keep watching it as it approached the stairs as i wasn't convinced it wasn't going to fall down the stairs"

"it's very quiet even on high power mode handles litter fur perfectly"

"we have a long haired cat and pet hair is no longer an issue partly because tobee:d picks it up easily and partly because the cat is terrified of him and doesn’t come in as much any more"

"works great on hard floors is good on carpets but did struggle a little bit with sock fluff on carpet which to be honest my conventional hoover would also sometimes struggle with "

"i wake up most days and their small patches on the carpet of fur or general spots of mess cream carpets it's not a big deal you're not going to notice it but you're aware of it tiny mess"

"have used the room edge setting and this worked well plus used the remote control to navigate the deebot to an area where there was a lot of dust etc and then used the spot cleaning function and it went around in circles cleaning it all up"

"we don't have pets so i cannot comment on pet fur collection but i'm sure it would be a godsend for cleaning up pet hairs"

"i repeat do not buy this brand"

"they don't call back and when they do they put me on hold and then hang up on me"

"very disappointing"

"it tended to get trapped in some areas of a room cleaning them many times and not getting to other areas until the battery ran out"

"i've used it every day so far and can't believe how much dust it has collected each time it's especially good at getting right under sofa's and beds which you would probably not be able to do easily with a conventional hoover"

"i want my money back"

"some rugs i have to move or put out the way as it sounds like it is really struggling on the carpets"

"good for standard wooden tiled floors but can struggle with slightly thicker carpets"

"i’m reluctant to buy again i really want the product however the support is not great "

"you can set this up with google home and alexa which also works through the amazon fire stick"

"i now set reminders to do that so i dont ruin by vacs efficiency with my "limited human ness""

"i wake up most days and their small patches on the carpet of fur or general spots of mess cream carpets it's not a big deal you're not going to notice it but you're aware of it tiny mess"

"suction was so fine however when you just want it to turn its charger it cannot find its charger"

"the robot is a but clumsy it bumps into everything and i have yet to see it complete an entire cleaning cycle without getting itself stuck somewhere"

"the hoover does not map its route and moves randomly around the floor even so it was a decent hoover when working but sadly it stopped working after only 2 months"

"by march 2019 it does not go back to its charging point it constantly stops after a few minutes stating an “anti drop sensor error” and every time it sees a strip of sunlight shining on the floor it stops and will not pass over it"

"don’t use the alexa interface or the remote so can’t comment on these"

"i now have to wait while it is sent back for a repair really after only 2 months a replacement should be sent out straight away but instead i will be left without a hoover for weeks months hence the 1 star review"

"don't have alexa don't need it"

"odd eh😁 you down load the app and you can add a cleaning schedule as well as manually operate it or choose between the different cleaning cycles"

"quite disappointed this is the second deebot i have purchased and had planned to purchase more but not if after sales service is so absent"

"this could be better"

"deebot is fairly quiet in operation and i left it trundling happily around the lounge whilst i was watching the tv and it wasn’t overly distracting and from upstairs you can’t hear it much at all"

"he does like to fall into the foot well near the door this is only a drop off an inch so his sensors may not pick this up as its not significant enough"

"then i had to email them and they didn't help me"

"the only thing i would say is remember this is a vacuum so if you've got loose cables phone chargers on the floor it could get caught same for any loose bigger items so just act like you would if you were hoovering normally just pop these bits on the side off the floor"

"not only can you control the vacuum but it tells you the usage percentage of the bristles and roller"

"emailed the company with photos but never received a response"

"however when cleaning one room it takes ages going over the floor in a random fashion however it always misses certain areas eg"

"i could not see anything obviously wrong with it except a strange noise however in the last week one of the 2 brushes has stopped spinning altogether"

"turning the alarm logo off does not work neither does re setting the time to trick the device that it's midday when its midnight"

"the number and email on the card don’t seem to work"

"what is worse it the amazon customer serivce and their reluctance to replace the product siding away with the excuse it is not sold by amazon!"

"5m away from the dock and i’ll put it on the dock manually which doesn’t bother me at all and if anything is a good reminder to empty the bin"

"then it started going mad and wouldn't stay in its charge station"

"i had hoped to contact the seller to discuss but cannot find any obvious link"

"i like the fact that it can get into places i can't get with my ordinary cleaner"

"i work full time and my flat has never been this clean"

"what a waste of time this process has been xxx"

"truly dues what it says on the tin cleans cleans cleans"

""dont you dare" was the response"

"had my deebot for a month now and it’s great i’ve got wood floors in my flat so does the job perfect only problem is sometimes it gets stuck on the rugs but i just take them up if i’m going out and got it set on schedule mode "

"but it still slowly finds its way around the house bumping into things and scaring my cat!"

"would not recommend!"

"it cleans so well it’s unbelievable"

"this is the third different vacuum but the best first one was worked to death 2nd one rubbish but this one is great not worked the alexa option out yet but still working on"

"wish it climbed stairs lol it’s cute too and kids think it’s great"

"it is very frustrating to watch it as it does not approach the task in a methodical manner"

"so when it malfunctioned in mid february i was very disappointed!"

"everyone told me i was crazy and wasting money on useless toys"

"only issue is hair is very easily caught up in the mechanism"

"i have never seen or used one of the more expensive robovacs but cannot imagine that the basic cleaning of those machines would surpass the eufy 11s"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"the only problem is the remote as you have full control of dobbie so it can be very easy to lose a couple of hours making dobbie zoom around your homemade rally course lol 10 10"

"very helpfull little gadget"

"great little helper"

"our needs were simple: clean a two bed flat with no carpets only wooden floors in one go"

"prompt response from firm when it stopped working and they advised how to repair it quickly"

"if this happens it deposits a little clump of hair on the floor so i just stop it and empty the blockage which takes 3seconds and restart it again note its only hair that builds up all the dust seems to still go into the waste container"

"it really is the best machine i have purchased for us in a very long time and like many others i wish i had bought it a lot earlier because this little guy certainly takes over most of the hoovering and brings up carpets and hard floors every time"

"don't forget to empty it every 2 times rarely gets stuck has excellent sensors low meaning it can get under the bed etc"

"having googled this bizarre experience it seems this is a common problem"

"i will never be without one!"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"a total waste of £200!"

"it has a large dustbin which is able to hold garbage for several cleans without overfilling"

"after the first week it seemed to loose sync with the time and so attempted to start cleaning at seemingly random times during the day evening"

"in order to keep the flat clean we would need to hoover 2 3 times a week which becomes extremely tedious after a while"

"i've always hated vacuuming"

"i like robert the spruce to go to work at 8am on mondays wednesdays and fridays i let him loose upstairs on a saturday"

"really annoying "

"i have to lift my chairs off the ground before i turn my eufy on which is a huge nuisance"

"you hear so many horrible stories about companies with terrible customer service?"

"over all we couldn’t use it due to our house layout"

"you hear so many horrible stories about companies with terrible customer service?"

"we had to get rid of the bedside tables because he enjoyed getting stuck under them it doesn't really pick up 100% of rubbish it doesn't easily find its base sometimes the brushes fall off and they actually get deformed quickly"

"one tip our naughty eufy managed to lock itself in our bathroom so it's best to put door stoppers just in case"

"it does have the capability of returning itself to the base station but again i don't really care about that"

"i also had an small issue with the vac and the supplier swapped it out with no issues"

"it copes with going over most mats and rugs all bar one very chunky one which i can use the spot clean function on"

"the first few times you use this you will have to empty eufy every 10 20 mins as for obvious reasons the collection chamber needs to be small"

"the sun is confusing the drop sensors underneath the machine and eufy is assuming the sudden difference in the tone of the floor is a potential drop hazard"

"keeps going for a couple of hours before needing recharge"

"some reviews mention that it doesnt always pick bits up over the course of a whole 'cycle' the hoover passes over the same area more than once allowing it to pick up any missed bits"

"the sun is confusing the drop sensors underneath the machine and eufy is assuming the sudden difference in the tone of the floor is a potential drop hazard"

"the robovac does handle my longer pile carpet quite well but will leave streaks in the carpet from the wheel"

"the robovac was my reward for hard work over the summer and i wasn't sure about it as it sounds lazy the price was relatively low and i thought maybe it was rubbish"

"can get stuck in a large room and clean some areas multiple times and completely ignore others"

"i have one rug which eufy easily travelled across and the rest is tiled flooring so it shouldn't have been a problem at all but the rubber on the guard warped and eufy then made a loud vibrating noise too loud to ignore"

"had a minor fault with noise from one of the side brush motors and as it's not a serviceable item replaced without fuss within days"

"i also bought the 11 for my elderly parents as they cannot do hoovering anymore due to arthritis and chronic fatigue"

"the only thing that annoys me is the loud beeping noise on occasions like docking or finishing charging itp"

"the human hair gets stuck in the rolling brush at the bottom which i find very difficult to clean"

"wouldn’t surprise me if i’ve pressed something i shouldn’t!"

"i've only had the robovac a week and am constantly aghast at how much dirt there is from a seemingly clean floor"

"i really thought it would be a piece of junk but got it just out of blind hope"

"it hums around over carpet and tiled floors with ease and even copes with the hair from our aging chocolate labrador"

"it is very weak on collecting dust from carpets"

": p main issues are: easily gets stuck in cables i have a recessed floor mat inside the front door it gets permanently stuck in drags floor rug corners up or moves them if they have tassels don’t leave clothes on the floor although shoes are usually ok rarely it gets stuck in some awkward place behind some furniture but in the months i’ve had it that only happened twice"

"40 minutes later i was sat very smugly sipping my tea as robbie the robot finished the entire downstairs"

"it also generally manages to return to its charger creeping silently along the walls with its red light sadly flashing as it feels its way back to base"

"it's a shame it can't clean stairs!"

"however i have following concerns which made me return this very next day 1"

"the only minor downside is the dust collecting bin is on the small side so to begin with it may need emptying more often"

"i had serious doubts about a robot hoover but decided to try it without expecting much"

"i actually felt redundant at first"

"couldn't afford a very expensive one so did my research and this little guy seemed quite highly sung"

"one small annoyance is the tendency of the rotating side brushes to drop off during use"

"press a button and no more dirty carpets!"

"it's the only solution when you've got two shedding dogs!"

"one small annoyance is the tendency of the rotating side brushes to drop off during use"

"it has no trouble climbing up rugs and doesn't often get trapped though like with all robovacs you have to clear wires and small objects out of its way"

"so far it has not trap itself in a loop and manage to move on with a few bounces "

"i never thought i needed this in my life in fact i didn’t even really know they existed and bought on a whim in black friday sales"

"the main cleaning mode is at little disappointing the robovac seems to move around at random in this mode making cleaning much more time consuming than a more sensible path"

"cons: if you have messy rooms that have cable empty boxes lying around the vacuum cleaner will not work very well"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"i expected an impossible tangle and a long session with scissors but no it all unravelled in minutes with no apparent damage to either watson or the yarn"

"having been doubtful about the concept of robot vacuum cleaners i was persuaded to try the eufy 11s during the black friday sale"

"quiet operation no problem to go back to charging station"

"the ultimate problem was the price"

"it impressed since eufy has entered home have hardly used our hoover"

"he won't pick up anything too big and tends to randomly cruise around the floor but he picks up dust sand fur glitter and random fluff"

"it does like to beach itself on various things and emits a pitiful beep when it does so i tend to run it when i'm home"

"i have tried to get this vacuum return as one of the front brush is not rotating correctly and vacuum keeps stopping half way around the room"

"the main cleaning mode is at little disappointing the robovac seems to move around at random in this mode making cleaning much more time consuming than a more sensible path"

"obviously it wandered around aimlessly rather than finding its base station once the battery ran out"

"it asks for a 6 foot radius to put the charging point plus it has to be on hardwood it then said it can’t be near anything that it can go under otherwise it might get stuck"

"it takes up so much dust and dirt off our wooden floors everyday and it has a large resevoir for the dirt"

"the robovac doesn't have a good sense of direction and travels around rather randomly but manages to cover all of our moderate size apartment in one go"

"the memory app controls etc are of little value to me and an unnecessary cost"

"it works in a very haphazard way at first i though oh no it’s missing loads of bits and then goes to another room before it had done the first one properly but no need to worry it comes back and finishes every room properly"

"i've used it every day and still it misses many places"

"now the reason that i returned eufy"

"it picks up really well and even does a little shimmy to get edges"

"we have two dogs and so we were forever hoovering up after them"

"i bought two of these and they worked great until i moved house where they both decided at different times to throw themselves down the stairs and off a landing area to the floor below"

"the eufy doesnt always pick up everything on the first round granted but eventually gets it all and with no effort!"

"it is very erratic and does not seem to go all over floor"

"soundhow finds its way into every room and return itself to the doc"

"most of our flat is medium pile carpet and that doesn't disturb the robovac at all"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"let’s see if it is as good as my little eufy"

"that was until this little fella arrived"

"if this happens it deposits a little clump of hair on the floor so i just stop it and empty the blockage which takes 3seconds and restart it again note its only hair that builds up all the dust seems to still go into the waste container"

"as many have already mentioned eufy doesn’t like loose laying cables nor rug tassels but then what vacuum does?"

"this gradually got worse over time so i regretfully made the decision to return my eufy within the 1 month return window"

"if it does get caught on something shoelace cable it makes a few bleeps and whacks on its red warning light and then sits there waiting to be rescued we live in flat so no stairs or other hazards to avoid so cannot comment whether this would be an issue"

"only small criticism is that sometimes it gets stuck trying to mount the edge of our dining table plinth"

"only had it a short while but so far i can’t really fault it"

"i don't have experience with robovacs so can't compare it to different model and my opinion is based solely on my experiences but my god how good he is"

"75 minutes cons: the cleaning cycle is random but this is more than sufficient for an entry level robot vac"

"they did send me another one to try but the same thing happened 3 weeks later the rubber warped and vibration started again"

"i have dogs and a parrot so they do create some mess and this has dealt with everything thrown at it"

"you have to be sure to secure loose cables rugs and get papers clothes up off the floor otherwise they'll get tangled up but otherwise you just switch on and off it goes"

"everyone told me i was crazy and wasting money on useless toys"

"got it running each day and never had many issues"

"all i have to do is remember to empty the dirt tray when he's finished"

"in a very dusty house with a very sheddy cat and a fairly sheddy long haired owner who traipses compost everywhere i had doubts he'd keep up but he does"

"it works great downstairs and our anxious dog doesn’t mind it"

"the anti fall mechanism stops it from falling down the stairs"

"after the first week it seemed to loose sync with the time and so attempted to start cleaning at seemingly random times during the day evening"

"the only preparation needed is to pick up stuff you don't want obstructing the vacuum and then press play"

"we have tiled wooden and carpeted floors in a largish house and eufy does a floor at a time with no bother"

"cancelled the cleaner"

"bottom line money well spent!"

"it once got trapped in my bedroom and wrecked it!"

"the suction is not very good as it left talcum powder dust and didn't pick up everything"

"it’s great i would highly recommend this vacuum but you need to have a tidy house and no tasseled rug or it will get stuck!"

"you just need to empty the little container once a week and occasionally wash the brushes and filter but otherwise it’s gets the job done and your hoovering days are over"

"the major one which resulted a broken gear on the wiper and a return it stucks on thick carpets or mats and can not move for minutes"

"the dog's not that keen as eufy keeps bumping her when she's just about to drift off to sleep but its merely a minor downside!"

"you do need to make sure no cables or clothes are lying around as per instructions"

"the dustpan size is small so you may need to empty it after two runs"

"so far it finding its way back to the charging station is a bit hit and miss but its early days"

"also still obsessively cleans the same area but misses other areas"

"it started giving problems"

"you do need to check the brush and remove any dog hairs after it’s done a clean but this is easy as is the emptying of the dust container"

"if you have dinning chairs nice packed on the side on the dinning table the vacuum will skip this part all together"

"+ eufy can climb small inclines easily so it useful if you need it to go over thick rugs cons: the battery does seem to run out more quickly than other vacs i have and the charge also takes longer a few hours to fully charge the brush mechanism does need regular cleaning as hair becomes wound around the moving parts reducing the cleaning capability eufy does miss spots due to its random moving pattern but regular cleaning programs mean this isn't a real problem overall i'd definitely recommend eufy"

"i never write reviews"

"occasionally it climbs up on a rug and gets itself stuck and i have to rescue it"

"it did get stuck on my bar stools and table but other than that the random navigation did clean my house surprisingly effectively"

"i thought about buying this for a long time as i didnt hink it would be as efficient as a 'normal' hoover but i was proved wrong massively!"

"silly mistake much regret"

"bumps into more than i expected even white cupboards so i hope that doesn't cause damage in the long term"

"it is just something we will need to plan for before leaving eufy to function while we are out of the house in the summer but it's by no means a deal breaker"

"i really thought it would be a piece of junk but got it just out of blind hope"

"have had the 11s in my wish list for some time having missed the discount during prime day 2018 so i was pleased to see the product further reduced on black friday"

"the ‘big’ vacuum cleaner only comes out every few weeks now mainly to do the stairs and some inaccessible corners"

"supposedly better for medium pile carpets too"

"30pm the floors are clean it's a lovely feeling i wish i'd got one sooner!"

"it has a good price point and overall features without being either too basic or too complex"

"i've tried everything to reset her timer but nothing works"

"you have to move furniture of course for a more complete clean but this is far less of a grind than vacuuming everything by hand the old way and it does in fact get into some places that are hard to reach with an ordinary vacuum cleaner such as under couches and low tables"

"it manages carpets hard wooden flooring and can get on and off rugs just be wary of tassels and stringy items wires cords as they will get entangled easily"

"don't get me wrong pet lovers will still need a bigger machine from time to time but for daily maintenance this little robot is remarkable"

"wish i’d kept the box to be honest so i could return"

"my particular model seems to run out of power after 25 minutes or so well under the 100 minutes runtime so i would recommend giving it a good charge before using it i think it might be a problem with the batteries who sometimes develop a fault and develop a memory that they are fully charged when they are not"

"the rug is clean because it seems to really get all the surface fluff along with all the little bits of dirt and it is a white rug"

"doesn't just blind bump into things and reverse will feel what's it bumps into multiple times then decide if to create course around it such as leg chairs"

"i haven't had one before so don't have anything to compare to but i'm equally delighted and disgusted in its cleaning ability"

"i've had it for about 4 days now and i find that it misses some spots although i run it twice a day"

"however we purchased it in the winter when the kitchen was dark now that we've reached the spring and we're getting more sun this vacuum is next useless"

"poor ‘kevin’ has been working hard since arriving home yesterday what can i say i am delighted on how well he is cleaning"

"it is difficult to leave this un attended"

"it appears to charge but when i try to set it off hoovering nothing happens and now the light doesn't go on when it's charging"

"normally that would mean having to buy a whole new one and throwing it out which is really wasteful but eufy support is the best ever"

"on the plus side it rolls over and vacuums my rugs and mats without any problem whereas my upright vax will try to suck everything up edit: took down 2 stars as it keeps knocking into my furniture causing dents and scratches even though it is supposed to have a sensor and stop before hand"

"too haphazard for my liking and i will be looking for one that can map out the room"

"poor ‘kevin’ has been working hard since arriving home yesterday what can i say i am delighted on how well he is cleaning"

"it cleans well on both hard services and short pile carpets and a full charge is enough for it to do the whole of the ground floor or 1st floor of a largish 3 bed semi and return to it's charging dock"

"it only misses a star because the cat was scared of it and i have to take his opinion seriously or he'll do a poo in my shoes"

"while less powerful i suppose the eufy spends an hour cleaning a room that i'd spend 5 or 10 minutes on with the upright"

"so easy to use incredibly effective i am constantly vacuuming my living room with a dyson stick but despite this this little darling still managed to pick up a pile of stuff quiet funny wish i had one now!"

"this gradually got worse over time so i regretfully made the decision to return my eufy within the 1 month return window"

"love how it detects the edge of the stairs and stops so don't have to worry about it falling"

"our house has the bedrooms downstairs and it doesn’t fall down the stairs i felt nervous letting it go free but i shouldn’t have the sensors kick in and it didn’t fall!"

"when you're fed up playing with him you just press the docking button and he makes his way back to his docking station"

"very low noise and picked up all the bits"

"one upside is my cats who would normally only be seen for their dust when i got the henry out sit peacefully watching eufy wander around only getting upset when it heads for them and with a look of distain have to move out of its way so far they’ve not been tempted to take a ride but you never know!"

"we didn't have this issue with our similarly priced v7 vacuum which we only replaced due to a flood damaging it!"

"the only downsides that she reported: need to empty the dirt collection box frequently as it picks up so much"

"we use it mostly on tiled floors but sometimes let it loose on carpets"

"i have a very hairy dog and it's sucking up every follicle no prob"

"i never knew my house was so filthy!"

": p main issues are: easily gets stuck in cables i have a recessed floor mat inside the front door it gets permanently stuck in drags floor rug corners up or moves them if they have tassels don’t leave clothes on the floor although shoes are usually ok rarely it gets stuck in some awkward place behind some furniture but in the months i’ve had it that only happened twice"

"don’t watch it you’ll waste so much time 😂"

"it goes randomly there's not intelligent route"

"however it just runs until the battery dies it doesn’t know when a room is completed or return to base for a recharge"

"at the moment it gets full very quickly with hair but i’m hoping that might slow down soon"

"bought in nov 2018 so outside the returns window anyone had similar issues and resolved them?"

"i almost went along with the ‘shark’ craze but at the last minute i saw this in the black friday sales and took a chance and i’m so glad i did"

"where it's not so good is that i can't tell it what days to start cleaning automatically it's all or nothing"

"after using it for a week i find it still cannot replace the traditional vacuum cleaner however it has been picking up a lot of dust"

"it also gets itself stuck a lot"

"after 13 months of using it once per day the right hand brush motor has stopped working and refuses to spin"

"i have a chronic health condition which makes regular vacuuming not possible for me so i honestly say this has been life changing and a true weight off my mind"

"i had a neato before and it kept giving me lots of problems this one is solid and does what it says"

"hi my eufy is broken i don't know how to contact seller to fix or replace and return"

"the only thing which can be seen as negative part is the small conteiner"

"so the hoover isn't one of the smarter ones so it will bob around the room in a random pattern but that is hardly a big issue as it does this for around an hour before it goes back to its base for a recharge"

"beware on stairs though as the sensors need a light room carpet to work properly"

"if this stays a problem i will just return the model and get a new one"

"also the hair all wrapped around it's kind of impossible to clean and trying to clear the bristles makes me waste more time than actually taking my actual hoover and just using it all over the flat"

"you have to move furniture of course for a more complete clean but this is far less of a grind than vacuuming everything by hand the old way and it does in fact get into some places that are hard to reach with an ordinary vacuum cleaner such as under couches and low tables"

"dusty the dusty slayer continues to go where no man has gone before"

"i expected an impossible tangle and a long session with scissors but no it all unravelled in minutes with no apparent damage to either watson or the yarn"

"the suction is not very good as it left talcum powder dust and didn't pick up everything"

"i normally go around with my dyson at least four time a week and there is only two of us in the house this robot still picks up dust and hair a all the little bits that the dyson seems to leave behind"

"clarence can get tangled in cables and her tip was to tuck under rug fringes as his suck can unravel them"

"i have replaced the brush followed the support advice but it’s definitely broken"

"it was the daily hair issue that made us think of a robovac that vacs as we work or sleep"

"the only minor downside is the dust collecting bin is on the small side so to begin with it may need emptying more often"

"normally that would mean having to buy a whole new one and throwing it out which is really wasteful but eufy support is the best ever"

"i have named it dobby my house elf and had to dobby proof the house a little making sure there are no trailing leads and looking out for things he could get snagged on"

"i have a dog who malts galore and this has saved me and my back having to hoover every single day"

"+ eufy can climb small inclines easily so it useful if you need it to go over thick rugs cons: the battery does seem to run out more quickly than other vacs i have and the charge also takes longer a few hours to fully charge the brush mechanism does need regular cleaning as hair becomes wound around the moving parts reducing the cleaning capability eufy does miss spots due to its random moving pattern but regular cleaning programs mean this isn't a real problem overall i'd definitely recommend eufy"

"robovac 15c max may be a better option for the ones who have similar concerns as me"

"the vacs have their quirks places where they get stuck or can't cope with"

"the only thing which can be seen as negative part is the small conteiner"

"for the lazy house cleaners"

"the place i got it from no longer sells the so i couldn't have a replacement"

"i have a chronic health condition which makes regular vacuuming not possible for me so i honestly say this has been life changing and a true weight off my mind"

"they identified there was a problem and despatched a replacement without hesitation"

"it goes under beds and wardrobes perfectly carpets and my hard wood flours brilliant occasional it misses a bit and i just use the remote control to send it where i want it to go"

"one upside is my cats who would normally only be seen for their dust when i got the henry out sit peacefully watching eufy wander around only getting upset when it heads for them and with a look of distain have to move out of its way so far they’ve not been tempted to take a ride but you never know!"

"half the fun is just watching her bump into stuff and figure her way about the house"

"it really helps as my daughter has multiple food allergies and it just cleans up the crumbs with the press of a button and i can carry on with whatever i'm doing"

"i can’t reccomend him enough!"

"he deals with the tangle of chair legs under the table cleans hard floors and carpets well and seldom gets stuck in the process"

"my wife and our bemused bichon frise watched as this new gadget did its thing around our kitchen"

"seems to pick alot of dirt up well"

"the product worked really well but suddenly developed a fault but this was immediately rectified by the company under warranty"

"recently we had a problem because we noticed the robovac was making a very loud noise which was not common"

"only gripe is it's a little bit noisy"

"firstly it works straight out the box it couldn’t be any easier"

"really good product lovf the way ot cleans floors"

"i never thought i needed this in my life in fact i didn’t even really know they existed and bought on a whim in black friday sales"

"i don't trust them and wouldn't recommend them to families with children if they are to be used upstairs"

"with more advanced models it's easily rectified but this one cannot recognise the danger and will get stuck repeatedly which is why it's sadly not a good fit for my flat"

"now it is finally clean with very little effort"

"if you don't mind the cons then get it"

"it's also very low and gets under a couple of things the housemile can't"

"it really is the best machine i have purchased for us in a very long time and like many others i wish i had bought it a lot earlier because this little guy certainly takes over most of the hoovering and brings up carpets and hard floors every time"

"secondly and more seriously after a couple of weeks i noticed the eufey started to become noisier which i think was down to a fault on one of the side brush motors"

"the robovac was my reward for hard work over the summer and i wasn't sure about it as it sounds lazy the price was relatively low and i thought maybe it was rubbish"

"at first i thought it wasn't doing much but i change my mind when i empty the dust compartment"

"i bought the slim versions eufy and quite honestly i now could not manage without"

"three hairy dogs in our house and this little beast keeps the fluff at bay!"

"i would agree have enough app's on my phone didn't want any more"

"even the edges of rooms are done well with the little spinning brushes flicking all the muck into its path"

"they both do the job well but the 11s being slimmer is best for me as it gets under more of my furniture where the 11 could not"

"ok on occaision he gets a bit lost and disappears to the kitchen for longer than i think is necessary and he has tipped over the thick rug once so i haven't programmed him to clean when i'm out but another reason is that i just love watching him work"

"i cannot believe that i did not get this earlier"

"i was surprised how quiet it is in my opinion too though the battery hold could be better i find if i have fully charged it then leave it a few days off charge there is little left when i set it off for a clean"

"also it runs out of battery if not used for a couple of days which is super annoying because sometimes i would just like to go and use it without having to think about it"

"the other thing that i didn't like was that it went in all different directions as in"

"my opinion is that they are not safe for purpose it put myself and my family in danger and they did exactly what the company advertises that they won't do "

"before this happened i loved them and would still love a replacement for downstairs but definitely not upstairs"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"if it loses a brush just flip it over and push it back in place"

"looks rather lost in the room and missing many spots"

"i feel like the battery on mine might be a bit faulty though as he seems to get much longer from his and mine seems to regularly run out of battery before it's even able to make it back to the base"

"but that was my fault as it is the sort of obstacle he can't deal with"

"if you don't maintain eufy then you will not get the best results"

"this is the only reason it doesnt get 5stars from me"

"we ended not being able to use it due to asking for a lot of things in the room layout that we couldn’t do"

"the only issue is that the dust container really does have to be emptied every time you use it as it doesn't hold much and the filters clog up very quickly"

"it cleans so well it has a great design and i cant imagine not having it now!"

"to be honest i'm not bothered with this"

"the major one which resulted a broken gear on the wiper and a return it stucks on thick carpets or mats and can not move for minutes"

"after reading the wonderful reviews of other users i ventured to have my own robot and since then live has never been the same!"

"on another occasion he found his way into the study but managed to close the door on himself and was therefore stuck in there"

"i bought it in desperation"

"if it does get caught on something shoelace cable it makes a few bleeps and whacks on its red warning light and then sits there waiting to be rescued we live in flat so no stairs or other hazards to avoid so cannot comment whether this would be an issue"

"it does take a random path to cleaning but that really doesn’t matter it cleans"

"just make sure you move cables as it does get stuck"